Today we had had laptop problems. Paul's had been formatted a while back by a guy who didn't have all the software to put back after so we had to take it to the Sony shop and mine decided to have a full on crash and not turn on anymore. Having backed up most things it wasn't the end of the world, all the photos were backed up which was the most important thing, I decided to start again from scratch and format too. Vista and I have been having regular disagreements over various things. Java script wouldn't run, I made a folder to store my music in on the second partition of my hard drive but called it music and when I copied everything to it somehow it had become intrinsically linked to the C drive music so if I then deleted the music from my heavily over used C drive it disappeared from D too grrrr. I had solved this problem by using one called 'songs' on D instead to fool the evil Vista but was now left with an empty folder called 'music' on D which reappeared after I'd delete it with every new boot. I had also lost the language bar and had somehow gotten my non standard keyboard to work with standard keys, fine for me as I can touch type a bit and don't really look at the keys much, but it drove Vincent mad as every time he wanted and @ he got " etc. The only two things that ended up being a problem were my downloads, was half way through the complete Farscape and nearly had a Pilates workout vid but lost all that and my Incredimail wouldn't recognise its own back up file. I had made an export of all the data to the external hard drive but it just asked for the file and when I showed it the location I was just told find incredidata.data and it didn't matter how many times I shouted "it's there in front of you stupid" it just didn't work. Luckily I had sent a group email to everyone in my mail box (I think) just the week before so that was still in my googlemail outbox, begin annoyingly slow act of forwarding it to myself then copying each address back into address book grrr again.As if the day wasn't going badly enough we then decided to take Paul's laptop in to the shop. Number 1168 xxxxx road. The taxi driver was obviously in on the plot to make our day hell as he convinced us to get out not only on the wrong side of the busy duel carriageway but at number 119. About three miles and much groaning later we arrived at the Sony shop just as it was closing. They didn't understand what we wanted and kept saying 'yes we can restore data' when all we wanted was the software disk to be put in and the Sony programs and drivers to be loaded. In the end we decided to leave it with them and wait for tomorrow in the hopes that we could a) get a taxi slightly closer next time and b) there would be someone there that had sorted it all and we could just pick it up!