Kevin from Reservations gave me a lift to work but I have to walk to his house as the roads are blocked off for the Independence Day parade, which incidentally begins preparations at 5.00 am, right outside my window, waking me up!It's a half an hour walk along a route I am familiar with, but takes longer because of the amount of people.Normally when I walk this route I am usually the only pedestrian around as everyone in California drives.Today, everyone is out a...

Surprisingly I managed to survive my first few weeks in work and I feel a lot better now that I am in the swing of things.I have learnt a lot, but a most of what I need to learn depends on the guests and their particular problems.I have my own computer code, which allows me to access the computer so I can check people in and switch people around the sites (which is no mean feat, there are hundreds of sites) and whenever I successfully help a guest I become more c...

My first day at work turned into a nightmare.My shift started at 8.00am and I was given my uniform.I was then introduced to some of the front desk staff, given a quick tour and then spent time observing the front desk clerks in action.When they were free they would train me on different aspects of work in the front office. I am amazed by the amount of work they do; it is not simply a question of checking people in and out and answering questions like my job form...