New York, New York
Well, here's a turn-up for the books. It is indeed as ironic as Alanis Morissette would have predicted. And yet there is a whole range of mitigating factors that have to be considered.
First of all, I've spent a sizeable portion of the last 5 days boucing back and forth between British Airways, Quantas and STA Travel (by phone, e-mail and in person) trying to find out exactly who is responsible for my ticket and who has the authority to change it. I have...