While I am sleeping pretty well, my jetlag has morphed into going to sleep by 9p (which frankly isn't that unusual) and waking up ready for the day at 4am (which is unusual). Yeah, not so great. I lay there, thinking "really???" and finally around 5ish give up and get up.  Today, was no different and after getting some work done and catching up on world events, I went for breakfast. After the over-the-top breakfast at the ITC Gardenia (my hotel in Banglo...

My week of work in Banglore has gone well. I have 10 great trainees and 3 amazing trainers. After 2 days of me pontificating about processes and policies, they were split into 3 groups and are getting the true hands-on experience that will allow them to be valuable to our clients. It made me smile as when I would visit each of the rooms, someone was always upat the whiteboard and there was lively conversation about various aspects of the rules, policies or pr...