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Melbourne, Victoria
After a deep sleep we were on our way into Ivanhoe for their traditional Sunday morning coffee and breakfast. The owner of the café was a marvel in himself. Joy introduced me briefly as their friend from England and an hour later as we are leaving he waves goodbye from the top of the road 'Pleasure to meet you Maz, good luck on your travels!' Now THAT is customer service. I don't think I would even be able to point him out on the street let alone tell you his ...