
Bicester, UK
We queued by the desk waiting for the 'young child' (as Amanda referred to the guy from the hire car company) to finish dealing with a large family visiting England, hiring a car and sat nav.After what seemed like an eternity we were at the front of the queue, to negotiate with the guy to get my car and get home.BMW had arranged for the car, the cheapest they could find, and no matter how long I tried, it was obvious I was not going to get a free upgrade, I just ...