Kuala Lumper, Malaysia
Our favourite hotel site (Bookingdotcom) has been a pain - we've had a few issues with them and the latest is that our hostel apparently has two bookings in Jacqs name under two different email addresses and they want to charge double. All of our bookings were done on Jacqs gmail account and we have an account on their log in profile listing our bookings - the hostel only appears once - Jacq emails them telling them to sort it out. Half hour later we get another ...