Santiago, Chile
We thought our 11 hour flight would be enjoyable….we thought wrong! Not only did we have to buzz every time we wanted something, only to be greeted by a cabin crew member who is clearly in the wrong profession, but a small child screamed for about 10 hours out of 11! We did at one point feel for the Mum who was completely mortified, but the Dad looked away and didn't once try to help, instead joked to those around that the earplugs supplied by the airline migh...