Jenna
aww the panda, I love pandas! so jealous!! why is he all alone :( miss you!x
Nisha
M WilliamsNovember 21, 2011 Following a road accident aroabd in which all our party were taken to hospital, to where we didn’t know, and losing all travel documents to the police and luggage to the recovery company. Our first contact with Insure and Go was through their emergency help line. Although very pleasant, sending faxes to some remote number in the hospital regarding “permission to fly” (absolutely useless) and suggesting they organise a taxi to take us to the airport (which never happened) they did nothing more. We were left to sort everything out ourselves.On return to the UK my claim, not for a king’s ransom, has taken months. I have supplied hospital reports, receipts, been asked to prove tickets were not transferrable, and asked for written receipts from the airline despite booking by phone from aroabd. I needed to obtain a police report organised from the UK to a local police station that didn’t speak English.They seem to think on return to the airport, we diverted to a casualty department for a social visit and missed our flights on purpose.Having done all they asked I still await a decision, let alone a settlement, less all the individual excess deductions. AVOID AT ALL COSTS
Jenna aww the panda, I love pandas! so jealous!! why is he all alone :( miss you!x
Nisha M WilliamsNovember 21, 2011 Following a road accident aroabd in which all our party were taken to hospital, to where we didn’t know, and losing all travel documents to the police and luggage to the recovery company. Our first contact with Insure and Go was through their emergency help line. Although very pleasant, sending faxes to some remote number in the hospital regarding “permission to fly” (absolutely useless) and suggesting they organise a taxi to take us to the airport (which never happened) they did nothing more. We were left to sort everything out ourselves.On return to the UK my claim, not for a king’s ransom, has taken months. I have supplied hospital reports, receipts, been asked to prove tickets were not transferrable, and asked for written receipts from the airline despite booking by phone from aroabd. I needed to obtain a police report organised from the UK to a local police station that didn’t speak English.They seem to think on return to the airport, we diverted to a casualty department for a social visit and missed our flights on purpose.Having done all they asked I still await a decision, let alone a settlement, less all the individual excess deductions. AVOID AT ALL COSTS