Bright
Hi all, I got a phone call from Lowcost Holidays, to say that it was indeed tough luck and that they were in no way rpossneible for my holiday flights with F.G.S. but would return the cost of accomadation transfers etc .Then asked me if i wanted to book another holiday with them ..Erm NO!!!! i still find it hard to believe their attitude they took my money they booked the flights and accomadation as well as transfers etc .I never even knew whow i was flying with until two days before the collapse but as for ATOL yes they are protected but the customer is not i feel they need to address the website as anyone can be misled into thinking as a customer you are ATOL and ABTA protected .their get out clause is held within the reams of small print. To say im dissapointed is an understatement .
Bright Hi all, I got a phone call from Lowcost Holidays, to say that it was indeed tough luck and that they were in no way rpossneible for my holiday flights with F.G.S. but would return the cost of accomadation transfers etc .Then asked me if i wanted to book another holiday with them ..Erm NO!!!! i still find it hard to believe their attitude they took my money they booked the flights and accomadation as well as transfers etc .I never even knew whow i was flying with until two days before the collapse but as for ATOL yes they are protected but the customer is not i feel they need to address the website as anyone can be misled into thinking as a customer you are ATOL and ABTA protected .their get out clause is held within the reams of small print. To say im dissapointed is an understatement .